Terms

These terms govern your use of the website operated by GoulenCo, doing business as GoulenCo Roofing, including pages where you read about our roofing services, use the instant estimator, or ask us to contact you.

By using the website, you agree to these terms. If you do not agree, do not use the site. Our Privacy Policy explains how we handle personal information.

Who we are

GoulenCo Roofing is a roofing contractor serving the South Bay and coastal Los Angeles. CSLB #1149496 (C-39). Listing a city on the site does not mean every address in that city is in our service range. We confirm coverage from the ZIP code and details you provide.

What the website is for

The site describes our services and lets you request a follow-up. Service descriptions, project photos, reviews, and answers to common questions are general information. They are not a roof inspection, a written contract, or a promise of a particular price or result.

Reviews shown on the site are from customers and are labeled with the source. Individual experiences differ.

Estimates and requests

Sending a form, using the Roofr instant estimator, or calling us is a request for follow-up. It is not a scheduled job, an accepted bid, or a guaranteed price. Any figure you see before we review the roof can change after we see the property, the deck, access, and the scope of work. Work starts only after you approve the estimate or agreement for that job.

Financing, when offered, is discussed as an option. This website does not state interest rates, monthly payments, or approval terms.

Information you send us

You agree to give accurate contact and property information. If an association, owner, or tenant must approve access, you are responsible for that approval before we visit or start work.

Text messages

Text messages are optional. If you check the SMS box on a form, you agree to receive text messages from GoulenCo Roofing about your service request, including appointment reminders, scheduling updates, and related follow-ups.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out. Reply HELP for help.
• Consent is not required to submit a form or to receive service.
• Carriers are not liable for delayed or undelivered messages.

We do not sell or share mobile numbers or SMS consent for another company’s marketing. You can also opt out by calling (310) 749-0727 or emailing [email protected].

Our content

The text, layout, logos, and photographs on this website belong to GoulenCo or are used with permission. You may view them to learn about our services. You may not copy them for your own commercial use without written permission, except where the law allows it.

Acceptable use

You agree not to:

• Use the site for unlawful, fraudulent, or abusive purposes;
• Submit false information, spam, malware, or bulk automated requests;
• Try to access the site, our systems, or someone else’s information without authorization; or
• Interfere with the site’s security or availability.

Other sites and tools

The site may link to Google, Roofr, or other services. Those services have their own terms and privacy policies. We are not responsible for their content or practices.

Disclaimers

The website is provided as is and as available. To the fullest extent the law allows, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement for the website itself. We do not warrant that the site will be uninterrupted or error-free.

Nothing on the website creates a warranty for roofing work beyond what a written estimate or contract for that job says, or what California law requires. This site does not publish warranty terms.

Limitation of liability

To the fullest extent the law allows, GoulenCo and its owners and employees are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or reliance on site content.

Our total liability arising from your use of the website is limited to one hundred U.S. dollars (US $100), except where California law does not allow that limit. Claims about work we perform are governed by the agreement for that job and by applicable law, not by this website limit.

Disputes

These terms are governed by the laws of the State of California. Courts in Los Angeles County, California, are the venue for disputes about these terms or the website, except where consumer law requires a different venue.

Changes

We may update these terms. The revised version will appear on this page with a new effective date. Continuing to use the website after that update means you accept the revised terms.

Contact

GoulenCo
GoulenCo Roofing
Phone: (310) 749-0727
Email: [email protected]